Solar Panel & Battery Storage Warranties
Multi-layered protection on every Spectrum installation: our 5-year workmanship warranty, an insurance-backed guarantee from QANW, full liability insurance underwritten by QBE UK, and tier-one manufacturer cover lasting up to 30 years.
We've been installing solar across the East Midlands since 2011. Every install is MCS-accredited, RECC-registered and signed off by NICEIC-certified electricians. We also manage every manufacturer warranty claim on your behalf for the lifetime of the system.
5-Year Workmanship Warranty
Covers our installation work (roof penetrations, mounting, weatherproofing, electrical connections and commissioning) from the day we hand the system over.
£10M / £5M / £1M Insurance
£10M Employer's Liability, £5M Public Liability and £1M Professional Indemnity, all underwritten by QBE UK Ltd (A-rated).
QANW Insurance-Backed Guarantee
An IBG sits behind the workmanship warranty: if for any reason Spectrum can't honour it, QANW does. Issued within 30 days of commissioning under the MCS scheme.
Manufacturer Claim Management
We coordinate every manufacturer warranty claim on your behalf, including paperwork, replacements and re-installation. You only talk to us.
How Your System Is Protected
A solar installation has three things that can go wrong: the workmanship, the design, and the equipment. Each is covered by a different mechanism, and as your installer we coordinate all three on your behalf.
Spectrum Workmanship Warranty (5 Years)
This is our cover on the physical installation work performed by our MCS-accredited engineers and NICEIC-certified electricians. It runs for 5 years from commissioning and covers:
- Roof integrity: roof penetrations, mounting systems and weatherproofing. If something we installed causes property damage through our workmanship (a non-watertight tile, for example), that's on us.
- Electrical installation: wiring, connections, consumer-unit modifications and electrical integration.
- Commissioning: system configuration, testing, handover documentation, MCS certificate and DNO sign-off.
Behind the workmanship warranty sits an Insurance-Backed Guarantee from QANW, mandatory under the MCS scheme. If Spectrum can't honour the workmanship warranty for any reason (including ceasing to trade), the IBG provider does, for the remainder of the cover period. Issued automatically within 30 days of commissioning at no extra cost to you.
System design is covered separately by our £1M Professional Indemnity insurance with QBE UK Ltd. If anything we designed proves defective or fails to perform as specified, you're covered.
Equipment defects (faulty panels, inverters or batteries) are covered by the relevant manufacturer warranty, detailed below.
The Three Cover Layers in Plain English
Spectrum Workmanship Warranty (5 years): covers the install work itself. If we did it wrong, we fix it.
QANW Insurance-Backed Guarantee: a safety-net behind the workmanship warranty. Continues if we can't.
QBE Professional Indemnity (£1M): covers system design. If the design we produced doesn't perform as specified, this picks up the cost.
Manufacturer Equipment Warranties (5-30 years): cover product defects. We manage the claims for you.
Complete Warranty Coverage Summary
| Component | Manufacturer | Warranty Period | What's Covered | Extension Options |
|---|---|---|---|---|
| Solar Panels | JA Solar (DeepBlue 4.0) | 12-yr product / 30-yr performance | Materials, workmanship, ~87% retention at year 30 | Standard cover |
| Solar Panels | Aiko (N-type ABC) | 15-yr product / 30-yr performance | Materials, workmanship, ~88.85% retention at year 30 | Standard cover |
| Solar Panels | LONGi (Hi-MO 6 / X6) | 15-yr product / 30-yr performance | Materials, workmanship, ~87.4% retention at year 30 | Standard cover |
| Hybrid Inverter (default) | Solis | 5 years standard | Manufacturing defects, workmanship | Paid extension to 10 or 20 years |
| Inverter | SolarEdge | 12 years | Manufacturing defects, workmanship | Paid extension to 20 or 25 years |
| Power Optimisers | SolarEdge | 25 years | Manufacturing defects, workmanship | Standard cover |
| Home Battery | SolarEdge | 10 years | ≥70% energy retention, unlimited cycles | Standard cover |
| Inverter / Battery (on request) | Sunsynk | 10 years | Manufacturing defects, workmanship, battery capacity retention | Standard cover |
| Battery (domestic default) | Fogstar Energy | 10 years | Cells, BMS, workmanship (defect-based) | Standard cover |
| Battery (commercial) | Pylontech Force-H | 10 years | Capacity retention, manufacturing defects | Standard cover |
| Installation Work | Spectrum Energy Systems | 5 years | Workmanship, property damage caused by our installation | Backed by QANW IBG |
| System Design | Spectrum Energy Systems | Professional Indemnity (£1M) | Design defects, performance issues from design flaws | QBE UK underwritten |
Questions About Warranty Coverage?
Our team can talk through the cover that applies to your specific system configuration.
Contact Our Team Request a QuoteDetailed Manufacturer Warranties
Tier 1 Solar Panels: JA Solar, Aiko & LONGi
Spectrum specifies tier-one monocrystalline panels with strong product and performance warranties. The three brands we routinely fit are JA Solar, Aiko and LONGi, each backed by a written limited warranty covering both manufacturing defects and long-term power output. Learn more about the difference between monocrystalline and polycrystalline solar panels.
What's covered: manufacturing defects, materials faults, processing issues and power output degradation beyond the published linear curve.
What's excluded: physical damage, improper installation, unauthorised modifications, and extreme weather events beyond product specifications.
Solis Hybrid Inverters
Solis (Ginlong Technologies) is our standard hybrid inverter across both domestic and commercial installations. We typically fit the S5 / S6 single-phase hybrid range for homes and the S6-EH3P three-phase range for commercial. Their 5-year standard cover is paired with paid extensions taking total cover to 10 or 20 years.
Claim process: contact Spectrum first. We coordinate with Solis UK's service team, submitting model number, serial number, fault details and installation certificate. Solis determines repair or replacement within standard warranty terms.
Full warranty document:
Solis Warranty UK, July 2025 (PDF)SolarEdge Inverters, Optimisers & Batteries
SolarEdge introduced module-level power optimisation, which delivers stronger output on partially-shaded or multi-orientation roofs. We fit SolarEdge where panel-level optimisation is the right answer for the roof. Compare micro inverters vs string inverters to understand the optimisation approach.
Fogstar Energy Batteries
Fogstar Energy is our default battery brand for domestic installs. They're a solid and reliable UK-based supplier of LiFePO4 storage products with a sensible price tag. We routinely fit the 10 kWh, 16.1 kWh, 32 kWh and 48.3 kWh modular stacks. Cover is a flat 10 years from date of purchase across the cells, BMS and workmanship. Understanding the benefits of solar panel battery storage helps appreciate why we standardise on this brand.
Warranty claims: contact Spectrum for any Fogstar concerns. We coordinate directly with Fogstar Energy UK for warranty assessment and resolution. Fogstar publishes warranty terms on their site rather than as a single downloadable PDF.
Full warranty terms:
Fogstar Energy Warranty TermsPylontech Force-Series Batteries (Commercial)
For larger commercial installations we specify Pylontech Force-series high-voltage batteries, typically the Force H3 paired with a Solis three-phase hybrid inverter. Pylontech is one of the most widely deployed commercial storage brands globally.
Warranty claims: contact Spectrum for any Pylontech concerns. We hold installation and commissioning records and coordinate directly with Pylontech's UK distribution channel for warranty assessment.
Full warranty document:
Pylontech Force-H Series Warranty V1.2 (PDF)Sunsynk Inverters & Batteries (Customer Request)
Sunsynk hybrid inverters and Sunsynk-branded batteries are available on customer request. We fit them where customers have a specific preference for the Sunsynk ecosystem.
Warranty claims: contact Spectrum for any Sunsynk concerns. We coordinate with Sunsynk's UK technical support team for warranty assessment.
How Spectrum Manages Warranty Claims
One of the practical benefits of working with us is that we handle every warranty claim on your behalf. You don't deal with the manufacturer, you talk to us.
Our Warranty Claim Process
Step 1: Contact Spectrum. Call us on 0115 773 7575 or email sales@spectrumenergysystems.co.uk. We assess whether the issue is installation (our workmanship warranty) or equipment (manufacturer warranty).
Step 2: Diagnosis. Our engineers determine the root cause through remote monitoring or a site visit. Many issues resolve through a configuration change or simple adjustment, with no warranty claim needed.
Step 3: Warranty assessment. If there's a genuine product defect, we identify which warranty applies and gather the required documentation (serial numbers, install certificate, fault evidence, photos).
Step 4: Manufacturer coordination. We liaise directly with the manufacturer, submitting technical details and supporting paperwork. You don't have to navigate any of it.
Step 5: Resolution & reinstallation. Once the manufacturer approves a repair or replacement, we coordinate logistics, schedule reinstallation of replacement components and verify system operation post-repair.
Step 6: Ongoing monitoring. After the warranty work is complete we continue monitoring system performance to make sure the issue is fully resolved.
Keeping Your Warranty Valid
To maintain valid cover across all components:
- Register the system with the manufacturer where required. Fogstar's 10-year battery cover, in particular, is activated by post-install registration. We complete this for you at commissioning.
- Keep your documentation: installation certificate, commissioning report, MCS certificate, IBG certificate, manufacturer registration confirmations.
- Consider regular maintenance. Our professional maintenance services catch potential issues early and preserve warranty validity.
- Operate within manufacturer guidelines. Unauthorised modifications or use outside specified parameters will void cover.
Multi-Layered Protection on Every Installation
Workmanship warranty, IBG, professional indemnity, and tier-one manufacturer cover. All coordinated by us for the lifetime of your system.
Request a Quote Learn About Our InstallationFrequently Asked Questions About Solar Warranties
Why Multi-Layered Protection Matters
A solar system is a significant investment. Typically £8,000 to £20,000 for domestic, £30,000 to over £100,000 for commercial. Three independent cover layers safeguard that investment across the lifetime of the system.
The Cover Stack
Workmanship Warranty (5 Years), backed by QANW IBG: protects against issues arising from how the system was installed.
£1M Professional Indemnity (QBE UK): protects against issues arising from how the system was designed.
£10M EL + £5M PL Insurance (QBE UK): covers liability for injury or damage during or arising from our work.
Equipment Warranties (5-30 Years): manufacturer cover for the panels, inverter and battery. Tier 1 panels carry 30-year linear performance warranties; SolarEdge optimisers carry 25 years; SolarEdge inverters 12 years; Solis 5 years standard (extendable to 20).
Lifetime Support from Spectrum: beyond formal warranties we provide ongoing technical support and claim coordination for as long as the system is in service.
Additional Solar System Resources
For more on solar system components, performance and maintenance:
- How Long Do Solar Panels Last in the UK?: lifespan, degradation rates and longevity factors
- Complete Solar Panel Maintenance Guide: best practices for preserving performance and warranty cover
- Common Solar Panel Problems: troubleshooting guide identifying issues and solutions
- How Efficient Are Solar Panels?: efficiency ratings and real-world performance
- Ultimate Guide to Installing Solar PV: design through commissioning
- Complete Business Solar Guide: commercial solar including warranties, financing and ROI
- Choosing the Right Solar Panel: component selection for optimal system performance
Multi-Layered Protection. One Number to Call.
From the 5-year workmanship warranty through to the 30-year manufacturer performance guarantees, we coordinate everything for you.
Request a Quote View Our Case StudiesContact Spectrum Energy Systems
Phone: 0115 773 7575
Mobile: 07700 145 946
Email: sales@spectrumenergysystems.co.uk
Address: Unit 19 Pottery Court, Pottery Way, Bulwell, Nottingham, NG6 8YN
Our team will talk through the cover that applies to your specific system: workmanship warranty, IBG, professional indemnity, public liability, and the manufacturer warranties on every component we install.